To Err Is Healthcare
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Healthcare Story Collection

3-Year-Old Without Insurance

9/3/2018

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​My 3 year old daughter is ineligible to be added to my Marketplace health plan because they said if she qualifies for Medicaid she must get it from there. She however, has not had insurance for over a year because Medicaid is currently behind processing applications and my current health plan refuses to add her. I am literally requesting to throw money to my insurance plan to pay for her and they still refuse to add her. What are children suppose to do in the mean time? This is unacceptable.
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Diminished Incentive

5/3/2017

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​It was the first time I got my physical post Obamacare. I was still charged my $25 copay as I was checking out and leaving. Apparently its no longer free because it was an extended visit. We talked about other things (personal health issues, outside of the realm of the physical questionnaire) which made it no longer a “physical” appointment. I always was under the impression that the point of a physical was to discuss personal health issues. Thanks ACA, but no thanks. The incentive has now been diminished. 
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Doctor's Office Practices

1/15/2017

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I called our pediatrician because I had received a bill for $15 for my daughter’s last well visit which included a physical that was needed for school. It was my understanding that well-visits were without co-payment because of the ACA. Her pediatrician office said that some doctor’s offices are allowed by the ACA law to still take a smaller copay after a certain time or on specific days such as: after 5 during the week, weekend or holidays. I called insurance to find out what this was about because I was not happy with the pediatrician’s office practice of charging extra. The agent on the phone said they that the claim was submitted with a code they added for after hours. So apparently, the time of day that I work penalizes me for when I can take my kids to the doctor? Where is a law to help us with that?
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No Choice

11/20/2016

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​I have no choice when it comes to choosing my health insurance. My employer only provides me one health plan plan and I am forced to use that one - even though I am not a fan of that option - because I am not allowed by law to purchase on my state exchange since I am offered a health plan through my job and I do not qualify for Medicaid. I feel as if my choices and options as a healthcare consumer have been stripped away from me. I was basically given a health plan I needed to buy or be forced to pay a tax.
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