To Err Is Healthcare
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Healthcare Story Collection

3-Year-Old Without Insurance

9/3/2018

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​My 3 year old daughter is ineligible to be added to my Marketplace health plan because they said if she qualifies for Medicaid she must get it from there. She however, has not had insurance for over a year because Medicaid is currently behind processing applications and my current health plan refuses to add her. I am literally requesting to throw money to my insurance plan to pay for her and they still refuse to add her. What are children suppose to do in the mean time? This is unacceptable.
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Government Rescinding

3/6/2017

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​I went to the emergency room for a very bad headache which turned out to be related to a really bad tooth infection I got that traveled to my brain. I was told to follow-up with a neurologist and was given one as a referral within my Medicaid network. A few weeks later I attend my appointment and they tell me I am no longer on Medicaid and after making several phone calls I was told it was can called because I started to get child support. My public health insurance was taken away from me without notice.
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She Must Wait

10/26/2016

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​I'm on Florida Medicaid and just had a baby. After giving birth, Medicaid gave my daughter a United Healthcare Medicaid plan by default because that is what I have, even though I specifically asked them to, and filled out the paper for, to add her to StayWell because her current pediatrician that I like doesn't take United. Medicaid told me that I cannot simply just change her to Wellcare immediately, but instead I must wait a month. My newborn daughter must see the doctor sooner for her first after coming home visit because she had jaundice as slow weight gain in the hospital. Unfortunately, I have to wait a month till her WellCare insurance kicks in unless I find a new pediatrician temporarily, or not take my daughter to her 1 week followup doctor appointment as a newborn. When I call Medicaid to insist this is ludicrous, they agree with me but say it's a system problem due to the way their process is set up and no manager can fix it. She must wait 30 days." 
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